FAQ
How long does shipping take?
Orders are usually processed within 1-3 business days. Estimated delivery is typically 3-7 business days.
Do you ship worldwide?
We aim to support worldwide shipping where logistics are available.
What payment methods do you accept?
We support Visa, MasterCard, and American Express through certified payment partners.
How can I request a refund?
Email support@dcglobal.app with your order number and reason for refund.
Can I modify my order?
Please contact us as soon as possible. Orders already processed or shipped may not be modified.
How do I track my order?
Use the Track Order page and enter your order number.
What if my package is delayed?
Contact support@dcglobal.app and we will help check the status.
Are your products authentic?
Our product pages show clear descriptions, ingredients, usage, and after-sales information.
Do you offer returns?
Eligible unused products may be returned within 30 days.
How can I contact support?
Email support@dcglobal.app. We normally respond within 1-2 business days.